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Industry 4.0 — aka the internet of things — is all the rage. Even though true Industry 4.0, where every single production machine, and every single factory, is interconnected, is probably decades away if we ever really get there. This month, Best Practices takes you into that world. We’ll take a closer look at a…
In this insightful article Glen Allmendinger of Harbor Research reflects upon the importance of alliances in creating solutions to the complex problems of building successful smart services programs. At Ei3 we see our role as one of being a provider of the core vertical smart service industry expertise and that our capability can be harness by larger…
Our remote service platform enables troubleshooting experts to access machines or devices remotely. Ei3’s strength is connecting People & Systems to Machines & Devices, enabling remote service and real-time information. While Ei3’s remote service platform architecture takes advantage of next generation technologies and advanced security techniques, our interface is designed for maximum user-friendliness and effectiveness. …